Azzahra Sahiman          Sekolah Tinggi Ilmu Adminitrasi Lancang Kuning
Azzahra Sahiman Sekolah Tinggi Ilmu Adminitrasi Lancang Kuning

In the global era, English skills are highly needed, even in seemingly simple jobs. English language skills are essential. For example, being a waiter definitely requires English skills. When consumers want to buy, they are not local Indonesians, but rather from Asian countries.

This is where English skills are needed to communicate with Asian consumers. To become a waiters, you must have English language skills, because hotel guests are not only from Indonesia, but also from Asian countries.

English is not just an additional tool, but a primary working tool for a waiter to meet international service standards, ensure guest satisfaction, and open doors to higher career levels in the hospitality industry.

Waiters also talk on the phone when guests want to request something and be delivered to the room or damage in the hotel room. Waiters also carry out payment transactions, such as guests wanting to pay for products that have been purchased. Waiters can also be baristas such as guests wanting coffee, alcohol, and others.

Waiters with strong English skills have a greater chance of being promoted to higher positions (such as Captain Waiter, Supervisor, or F&B Manager), and generally earn higher salaries.

So, English is a means of communication that we use at work. Making mistakes in English is perfectly normal. So let's learn English so we can work wherever we are. We can all learn Englis.

English is not just an additional tool, but a primary working tool for a waiter to meet international service standards, ensure guest satisfaction, and open doors to higher career levels in the hospitality industry.